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 Commonly Asked Questions.

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Tohru
Learning
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Join date : 2014-05-09
Location : USA

PostSubject: Commonly Asked Questions.   Sat Nov 29, 2014 9:48 am

WARNING: If your question or bug report is answered here, PLEASE do not send an email to us or make a thread on the forums.


Q: I got scammed! Please help!

A: We can't do much about it. We can only warn you to be careful next time. (There are exceptions to this case when a bug causes the person to be scammed.)

Q: Someone hacked my account!

A: Change your password at [insert website here]. They did not hack it. If someone else was playing your device and took your items, then that may be them who took it. Or, it could be a player who guessed your password. Make sure to change your password and delete your information after you log out.


These are just basic questions. Mods and devs, feel free to edit this and add more Q and As.

__________________________________________________________________
I am here to help and I will now be more active! Ask me a question or shoot me a PM; I would love to answer your questions.
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H3uy
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Join date : 2014-02-19

PostSubject: Re: Commonly Asked Questions.   Mon Jul 20, 2015 3:24 pm

Moderator or developer got my password!

Remember, we will NEVER ever ask for your password. Our job in this game is to help you. Not steal your stuff.

__________________________________________________________________
Welcome to Pixel Genesis Online!
If you have a question me or anyone else on the moderation team will gladly assist you!
Moderators are here to help you. We only punish when a player does something wrong!
If you dont want to get punished than before you do anything think twice.
PGO loves you Smile
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